Hire Controller

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  • Hours per week 43 hours
  • Required education level GCSE
  • City Dartford (Unit 5-6)
  • Categories Branches

About the job

Boels Pit Stop

This is what you can expect on a working day as a Hire Controller in Dartford: In the morning, you and your colleagues start up the branch. Throughout the day, customers walk into the branch, needing your advice and guidance on the machines that they need for their projects. This can vary from an excavator to a drill. This is a very busy branch with many customers who you will be supporting. The telephone rings with a new orders and your inbox also gets filled up pretty quickly with requests from new and existing customers. You make the arrangements with the customers and then you make sure that all of the administration that is needed for the rental is done correctly.

A customer walks into your branch. They have rented several portable heaters and are bringing them back. You check them and ensure that the rental contract has been correctly completed. As a Hire Controller at our Dartford branch, you make sure that your customer does not have to wait too long and that they can move on quickly.

Your main priority is thinking of the customers best interests. This means that you listen carefully to the customer's wishes and are able to anticipate them well. Furthermore, you are responsible from A to Z that everything is arranged perfectly. Of course, you never miss an opportunity to explain to the customer which additional machines or products could benefit their project. The day offers a lot of variation, because you are answering emails and phone calls and you are drawing up quotations. Together with your colleagues, you ensure that the Dartford branch has a neat appearance and makes a good first impression.

You love solving problems and making our customers happy! In short, as a Hire Controller in Dartford, you have a versatile and varied job in which you will never become bored!

 

The Boels Family

With over 7,000 colleagues, 750 branches in 18 countries, the Boels family business is one of Europe's leaders in machine and tool hire. Our values describe the way we work. Firstly, we are proactive. Together we get things done and go that extra mile. With our dedication, we deliver the best results. Secondly, we think and work as one company. We share our ideas and our ways of working. Are there problems? We solve them together! Because together, we are one big orange family!

The orange team in Dartford that you can be a part of consists of 10 enthusiastic colleagues in various fields. They are a close knit team and they love socialising together outside of work and sometimes go for weekends away together. It really is a friendly atmosphere! This depot is conveniently located to the South of Dartford and is close to the A2/M25 interchange. It is very close to Dartford football stadium. Your working hours will be Monday to Friday, 0730hrs to 1700hrs.

 

The Orange Team & You

‘Good geographical knowledge of the Dartford and South East area!’ ‘An belief that customer satisfaction is paramount’: It's you, so you fit into our orange team in Dartford. To also become the best at Boels as a Hire Controller, you have to:

  • Be IT literate and experienced in using windows applications and/or other hire inputting computer systems
  • Have excellent customer service skills coupled with tactful communication
  • Display a friendly and courteous telephone manner.
  • Be a strong team player, and enjoy working in a team.
  • Be available to work full-time hours

 

You Get A Lot of Boels

If you come to work with Boels Rental in Dartford as a Hire Controller, then you do that for a good reason. We will value your skills and that is why you can expect from us:

  • A salary ranging from £22,988 to £27,044 plus quarterly performance based bonuses. The salary range listed represents the low and high end of the salary range for this individual position. Actual salary will vary depending on factors including but not limited to location, relevant experience, relevant qualifications and performance.
  • 33 leave days of annual leave per year including official bank holidays.
  • At Boels, we recognise the benefits that contributing to the community can have on our mental strength. This is why we also offer all our employees one additional day of leave per year (separate to the annual leave allowance) to spend supporting their local community, getting involved with a local charity, or boosting their mental strength.
  • Enhanced Maternity & Paternity Pay
  • Boels Rental offers you an Employee Assistance Programme with access to legal, health and wellbeing advice and support when you need it most (https://www.healthassured.org/)
  • Boels Rental recognises and honours our employees with quarterly and annual awards.
  • You can take advantage of the TechScheme (https://www.techscheme.co.uk/)
  • You can take advantage of the Cycle to Work scheme (https://www.cyclescheme.co.uk/)

 

Boelseye

Is the job of Hire Controller in Dartford a bullseye? Apply directly by clicking on the apply button. Do you still have a specific question? My name is Francine and I am happy to answer via WhatsApp/SMS on 0031 639 111 121. Will I hear from you soon?

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