About the job
Your role will involve the processing of customer enquiries by telephone, email and face-to-face, ensuring that they are dealt with promptly and effectively. Sounds great, right? This Hire Controller vacancy in Shrewsbury could be perfect for you!
Boels Pit Stop
As a Hire Controller at our Shrewsbury branch, you will be responsible for liaising with sales team and other functions to ensure prompt, efficient and reliable service delivery for our customers. You could be renting out anything from scissor lifts and 1.5 ton excavators to hammer-drills and chainsaws. As an efficient Hire Controller, you will be maintaining regular contact with your customers to check if they have any new requirements
At the front of house, you will be processing customer enquiries by telephone, email and directly in to the branch, ensuring that they are dealt with promptly and effectively.
At the back of house, you will be kept occupied with the checking and approving of supplier invoices for the Shrewsbury branch.
Finally, you’ll be arranging for the collection and return of items at the end of the hire period.
Your working hours will be Monday to Friday, 0730hrs to 1700hrs.
The Boels Family
With over 7,000 colleagues, 750 branches in 17 countries, the Boels family business is one of Europe's leaders in machine and tool hire. Together we form one big orange family!
The Orange Team & You
The small team in which you will be working in Shrewsbury consists of various different functions. Everyone has their own special qualities so that we can provide our clients with the best possible service. In general, the 'work hard, play hard' mentality applies within our team, whereby we help each other when necessary. The team likes to socialise together and the work atmosphere is warm and friendly. They are looking forward to meeting their new colleague!
‘Good geographical knowledge of the Shrewsbury area!’ ‘An understanding that customer satisfaction is paramount’: It's you, so you fit into our orange team. You will all work collaboratively to ensure that your customers receive their orders at the right time and to the right location. This depot is conveniently located to the North East of Shrewsbury, close to the A49 and A53 Battlefield Roundabout and the closest bus stop is only a 2 minute walk from the depot. To also become the best at Boels as a Hire Controller, you have to:
- Be IT literate and experienced in using windows and/or other hire inputting computer systems
- Have excellent customer service skills coupled with tactful communication
- Display a friendly and courteous telephone manner.
- Be a strong team player, and enjoy working in a team.
- Be available to work full-time hours
You Get A Lot of Boels
If you come to work with Boels Rental in Shrewsbury as a Hire Controller, then you do that for a good reason. We will value your skills and that is why you can expect from us:
- A salary that suits you and the job
- 33 leave days per year including official public holidays
- Enhanced maternity and paternity pay
- Boels Rental invests in your development to keep your knowledge and skills up-to-date
- With us you can stay fit by taking advantage of the Cycle To Work scheme.
Is the job of Hire Controller in Shrewsbury a bullseye? Apply directly by clicking on the apply button. Do you still have a specific question? My name is Francine and I am happy to answer via WhatsApp/SMS on 0031 639 111 121. Will I hear from you soon?